UKUS

FAQ

Who is Menicon Company?

Menicon Co. Ltd. was founded by Mr. Kyoichi Tanaka in 1952 and is Japan's first and largest contact-lens manufacturer, and is now represented in over 80 countries.

Menicon's goal is to deliver safe contact lenses worldwide, placing the highest priority on the eye health of our customers.

Menicon is the only manufacturer in the world that is dedicated to all areas of contact lens-related business, including material development, lens designing, and manufacturing of contact lenses and care solutions.

How are the Menicon GP lens care solutions packaged?

Menicon Unique pH® is supplied in a 120ml and 60ml bottle and includes a FREE lens case.

Menicon PROGENT is supplied in 7–treatment and 1-treatment packages.

Menicon LacriPure is supplied in a 98-vial pack and a 7-vial pack. Each vial of LacriPure is 5ml.

What is the Menicon WebStore?

The Menicon Webstore is an ecommerce service from Menicon America, Inc. This service, managed by Menicon, is an online store hosted by Eye Care Professionals to exclusively sell Menicon’s GP lens care line.

Who can sign-up to host a WebStore?

The WebStore is offered to all Eye Care Professionals in the United States. ECPs are required have a brick mortar location within the United States and US territories. All WebStore sign ups will be verified prior to activation.

What is the cost of signing up for the WebStore?

There is no cost for the service and no obligation to register for a WebStore account.

How do ECPs sign-up for the Menicon WebStore?

ECPs should go to store.meniconamerica.com to sign-up. If ECPs need additional information, please contact us by phone or email and a representative will be happy to assist you.

Do you need a credit card number for sign-up?

No. There is no payment information required when signing up.

What are your customer service hours of operations?

Monday-Friday from 8:30am to 5:00pm EST.

Who should ECPs or patients contact with any questions?

Please email or call us with any questions. Our customer service department is located in North Billerica, MA. Our contact information is:

Menicon America, Inc.

North Billerica, MA 01862
T: 800-636-4266
T: 781-609-2042
F: 781-373-5216
E: information@menicon.com

Menicon© Menicon Co., Ltd. All rights reserved.